HCA 421 Health Care Planning & Evaluation

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Prior to beginning work on this assignment, read Chapters 10 and 11 from the textbook, review earlier chapters in the textbook as needed along with the instructor guidance from this week as well as previous weeks. Additionally, review the following:

For your final paper Download final paper, you will continue with the same organization you chose for the Week 3 SWOT analysis, which addressed one of the following health care organizations:

  • CHRISTUS Trinity Mother Frances Health System
  • Cleveland Clinic
  • Henry Ford Health System
  • Lutheran Services in America
  • Mayo Clinic
  • Medtronic
  • Shriners Hospitals for Children
  • Jude Children’s Research Hospital
  • Stanford Medical Center
  • Trinity Health
  • UC Davis Medical Center
  • University hospital or other nonprofit hospital in your community
  • University of Texas Health (UT Health)
  • Veteran’s Health Administration (VHA)

Information search tips:

Search the organization’s name on the internet. Open the homepage of the organization. Select the links for the different pages, usually located at the top of the webpage or in the footer. In addition, you can enter the organization’s name and the topic in the search box. Additional tips are included below in the assignment directives.

For additional guidance, review the following resources:

Conduct an evaluation of the organization based on strategic planning analysis. Your evaluation of the organization’s strategic plan Download evaluation of the organization’s strategic planmust include the following:

  • Analyze the internal environment.
    • Identify at least two internal problems associated with the organization and explain the rationale. Examples may include
      • Patient experience
        • Internet search keywords: organization name + patient reviews
      • Telehealth availability
      • Limited marketing
      • Delayed payments for billed services
      • Cybersecurity
        • Internet search keywords: organization name and security breach or cybersecurity or ransomware attack
      • Price transparency
      • Health care staffing shortages
  • Analyze the external environment.
    • Examine all the following external issues that can impact the organization’s ability to meet the Mission, Vision, and Values and the goals identified in the strategic plan:
      • Political
      • Economic
      • Social
      • Technological
      • Environmental
      • Legal
  • Evaluate the competitive advantage of the organization.
    • Explain what the organization does that no other organization in the community or region does. Examples may include
      • Differentiation from competitors in the community
      • Reputation
      • Superior location (e.g., Consider the income of the area and who the consumers are likely to be based on the location.)
      • Customer satisfaction
      • Convenience
      • Price level
  • Examine the role of stakeholders (address at least three of the following):
    • Government
    • Accrediting bodies
    • Insurance providers
    • Patients
    • Licensed professionals
    • Other health care organizations (e.g., competitors and partners)
    • Large employers in the area (e.g., up- or downsizing in number of employees and how that affects the health care organization, or employer needs for specialized care providers)
  • Assess the services provided (address at least three of the following):
    • New or innovative services or products
    • Renowned health care providers (e.g., a doctor who has special expertise or experience)
    • Availability of financial support for qualifying patients (e.g., Medicare, Medicaid, financial assistance opportunities)
    • Modern technology and equipment
    • Equitable care that ensures a fair distribution of care among all individuals in the community and is culturally competent (Tip: Evaluate the mission, vision, and values statements to determine the organization’s position on equitable and culturally competent care).
  • Analyze the organization’s competencies and resources.
    • Intellectual capital (choose two)
      • Professional competency (e.g., highly qualified and credentialed health care workers)
      • Information systems and data management
      • Contracts with state or federal government (certified to provide care to patients using Medicare and Medicaid)
      • Contracts with insurance providers (e.g., in- versus out-of-network costs to patients)
      • Contracts with other organizations to provide care for employees (e.g., large employers in the community—see stakeholders segment above)
    • Organizational competencies (choose two)
      • Managing the continuum of care (e.g., maintaining contact with the patient over a long period of time and across health services to ensure they receive the best possible care)
      • Training physicians and staff to ensure their skills, knowledge, and behaviors reflect current industry standards and best practices
      • Review of strategic plans and altering the plans as needed (e.g., alternative strategies)
      • Environmental scanning (e.g., benchmarking the services, skills, and work force against competitors)
  • Create a recommendation for the future direction of the organization of choice. Based on the findings on the topics above, address the following:
    • What recommendations can be made to ensure the organization manages future growth or continued success?
      • What are the short-, medium-, and long-term changes that need to be considered?
      • What does the organization need to do to maintain its financial health and viability?

The Organizational Evaluation final paper

Must include a separate references page that is formatted according to APA Style as outlined in the Writing Center. See the APA: Formatting Your References ListLinks to an external site. resource in the Writing Center for specifications.

Carefully review the Grading RubricLinks to an external site. for the criteria that will be used to evaluate your assignment.ATTACHMENTS

Organizational Evaluation

Your First and Last Name

The University of Arizona Global Campus

 HCA421: Health Care Planning and Evaluation

Instructor’s Name

Due Date

Hint: For help completing this assignment, read:Chapter 10Chapter 11CTRL + Right Click: What Goes Into a Pest Analysis for Healthcare? CTRL + Right Click: Intellectual CapitalCTRL + Right Click: Strategic Planning for a Financial TurnaroundCTRL + Right Click: SWOT Analysis 
Hint: Delete all hint boxes and section instructions before submitting the paper to your instructor. To delete the boxes: right-click on the edge of each box and press delete.

Organizational Evaluation Paper

Introduction

In this section, write a brief introduction to your paper that will allow your reader or listener to follow the organization of your paper and the focus of your content. You must provide the name of your organization in this segment. Be sure to write your evaluation paper on the same organization that you selected for your SWOT Analysis in Week 3. You might provide a brief overview of the topic(s) addressed throughout the assignment in your introduction.

Hint: Use evidence from your readings to support your ideas in the sections below.CTRL + Right Click QUOTING, PARAPHRASING, & SUMMARIZING for help  
Hint: CTRL +Right Click INTRODUCTIONS & CONCLUSIONS for help. 

Analyze the Internal Environment

In this segment you will identify at least two internal problems associated with the organization and explain the rationale. You may choose topics from the list provided in your online classroom or other topics you locate through your research.

State Topic 1 Heading

Select one topic from the list or get approval from your instructor if you wish to cover a topic not include in the assignment directions.

State Topic 2 Heading

Select one topic from the list or get approval from your instructor if you wish to cover a topic not include in the assignment directions.

Analyze the External Environment

In this segment you will examine the external issues that can impact the organization’s ability to meet the Mission, Vision, and Values and the goals identified in the strategic plan.

Political

              Examine political issues that can impact the organization’s ability to meet the Mission, Vision, and Values and the goals identified in the strategic plan.

Economic

Examine economic issues that can impact the organization’s ability to meet the Mission, Vision, and Values and the goals identified in the strategic plan.

Social

Examine social issues that can impact the organization’s ability to meet the Mission, Vision, and Values and the goals identified in the strategic plan.

Technological

Examine technological issues that can impact the organization’s ability to meet the Mission, Vision, and Values and the goals identified in the strategic plan.

Environmental

Examine environmental issues that can impact the organization’s ability to meet the Mission, Vision, and Values and the goals identified in the strategic plan.

Legal

Examine legal issues that can impact the organization’s ability to meet the Mission, Vision, and Values and the goals identified in the strategic plan.

Evaluate the Competitive Advantage of the Organization

In this segment you will explain what the organization does that no other organization within the community or region does. Some examples include differentiation from competitors, reputation, superior location, customer satisfaction, convenience, and price level.

Examine the Role of Stakeholders

In this segment you will examine the role of three stakeholder categories. The full list of categories is provided in your assignment directions in the online classroom. Some examples include government, accrediting bodies, patients, and insurance providers.

State Stakeholder 1 Heading

Examine the role of your first selected stakeholder.

State Stakeholder 2 Heading

Examine the role of your second selected stakeholder.

State Stakeholder 3 Heading

Examine the role of your third selected stakeholder.

Assess the Services Provided

In this segment you will assess the services provided by the organization. You must select three services from the list provided in your assignment directions in the online classroom. The list includes new or innovative services or products, renowned health care providers, financial support for qualifying patients, modern technology and equipment, and equitable care.

State Service 1 Heading

Assess your first selected service provided by the organization.

State Service 2 Heading

Assess your second selected service provided by the organization.

State Service 3 Heading

Assess your third selected service provided by the organization.

Analyze the Organization’s Competencies and Resources

In this segment you will analyze the organization’s intellectual capital and the organization’s competencies.

Intellectual Capital

Choose two forms of intellectual capital that are listed in your online classroom for your analysis.

State Intellectual Capital 1 Heading

Analyze your first selected intellectual capital of the organization.

State Intellectual Capital 2 Heading

Analyze your second selected intellectual capital of the organization.

Organizational competencies

Choose two forms of organizational capital that are listed in your online classroom for your analysis.

State Organizational Competency 1 Heading

              Analyze your first selected organizational competency.

State Organizational Competency 2 Heading

              Analyze your second selected organizational competency.

Create a Recommendation for the Future Direction of the Organization.

Recommendations for the Future

In this segment create recommendations based on your findings. What recommendations can be made to ensure the organization manages future growth or continued success? What are the short-term, medium-term, and long-term changes that need to be considered? What does the organization need to do to maintain its financial health and viability?

Hint: CTRL + Right Click INTEGRATING RESEARCH For help.Hint: CTRL + Right Click APA: CITING WITHIN YOUR PAPER for help.    

Conclusion

Briefly summarize the ideas that you discussed in your paper, explaining the significance of these ideas.

Hint: CTRL + Right Click INTRODUCTIONS & CONCLUSIONS for help.

References

Template for an APA Academic Journal referenceentry:

Include five credible sources in addition to the course text in your assignment. Use APA format to cite and reference your sources on your References page. You MUST include in-text citations throughout your paper to show your reader what information you used from outside sources.

Author’s Last Name, Initials. (Year Published). Article title. Journal Name, volume #(Issue #),

page range. http://doi.org/xxx.xxx.xxx.xxx (article’s DOI entry)

Template for an APA Webpage (with a Person as Author) referenceentry:

Author’s Last Name, Initials. (Year Published). Webpage title. Website Title.

Template for an APA Webpage (with Corporate/Government Author) referenceentry:

 http://(URL)

Template for an APA eTextbook referenceentry:

Title of Organization. (Year Published). Webpage title. http://(URL)

Author’s Last Name, Initials. (Year Published). Title of book: Subtitle of book (edition, if other

than the first). Publisher Name. https://doi.org/xxx.xxx.xxx (eBook’s DOI, or https://(URL) if DOI is unavailable)

Hint: CTRL + Right Click FORMATTING YOUR REFERENCES LIST for further help. 

*In the final version of your assignment, be sure that you have removed all the hints (orange boxes) within the template as well as the directions.