Managing Innovation Through Change
 
Important Note: – Use information from your readings (Chapter 15) to support your responses.  Recall a situation when your organization decided to make changes to an internal process or procedure. In your response, address these topics: 1. Explain whether or not the change fit into your organization’s mission and values.  2. Provide an example of the most significant barrier to this change. 3. Suggest ways that your organization could have addressed this issue more effectively.   ********Important Note: – Use information from your readings (Chapter 15) to support your responses. – Everyone to put themselves in the managers/ or top-level executive role. – Try to rely on the text from the book, as well as, your personal experiences. – – Interpreting the text from your book is the key part and applying it to the real world.
SUBDOMAIN 304.1 – QUALITY MANAGEMENT Competency 304.1.3: Cost-Quality Relationship – The graduate understands the relationship between costs and quality. Objective 304.1.3-04: Given the necessary data, calculate the costs of customer dissatisfaction. Given: You are employed by a firm that produces tangible products. These products are then sold to a consuming populace that is unaffected by place, income, sex, race, age, or any environmental concerns. These products are acquired and used across the spectrum of consumers. Task: Prepare a memo (1-3 pages) to your supervisor that addresses the following: Identify the three types of costs when quality considerations are made. Explain each of these types of costs using examples. Evaluate the three types of costs considering the trade-offs within manufacturing a product and/or producing a service. Note: When using sources to support ideas and elements in a paper or project, the submission MUST include APA formatted in-text citations with a corresponding reference list for any direct quotes or paraphrasing. It is not necessary to list sources that were consulted if they have not been quoted or paraphrased in the text of the paper or project. Note: No more than a combined total of 30% of a submission can be directly quoted or closely paraphrased from sources, even if cited correctly. For tips on using APA style, please refer to the APA Handout web link included in the General Instructions section. www.apastyle.orgwww.citationmachine.nethttp://owl.english.purdue.edu/owl/resource/560/01/ 304.2.1-10 SUBDOMAIN 304.2 – OPERATIONS MANAGEMENT SKILLS Competency 304.2.1: Graphical Charts – The graduate understands the types and uses of graphical charts in operations management. Objective 304.2.1-10: Create an affinity diagram. Given: A shoe manufacturing company is having a problem with returns and customer complaints in their boot division. Top executives are meeting to figure out what these problems in the boot division are costing the company. Task: Create an affinity diagram with at least 6 types of cost centers to show where the boot division is costing the company money. Your diagram should include: The problem statement. At least 6 types of cost centers that are being affected by the boot division. Note: When using sources to support ideas and elements in a paper or project, the submission MUST include APA formatted in-text citations with a corresponding reference list for any direct quotes or paraphrasing. It is not necessary to list sources that were consulted if they have not been quoted or paraphrased in the text of the paper or project. Note: No more than a combined total of 30% of a submission can be directly quoted or closely paraphrased from sources, even if cited correctly. For tips on using APA style, please refer to the APA Handout web link included in the General Instructions section. www.apastyle.orgwww.citationmachine.nethttp://owl.english.purdue.edu/owl/resource/560/01/ 304.4.4-01 SUBDOMAIN 304.4 – INNOVATIONCHANGE Competency 304.4.4:Managing Innovation – The graduate is knowledgeable about managinginnovation. Objective 304.4.4-01: Identify several reasons entrepreneurial organizations seek opportunities for innovation. Given: Organizations often try to develop an entrepreneurial culture through a strong orientation toward entrepreneurship. Task: Prepare a brief summary listing and defining at least 4 reasons why entrepreneurial organizations seek opportunities forinnovation. Note: When using sources to support ideas and elements in a paper or project, the submission MUST include APA formatted in-text citations with a corresponding reference list for any direct quotes or paraphrasing. It is not necessary to list sources that were consulted if they have not been quoted or paraphrased in the text of the paper or project. Note: No more than a combined total of 30% of a submission can be directly quoted or closely paraphrased from sources, even if cited correctly. For tips on using APA style, please refer to the APA Handout web link included in the General Instructions section. www.apastyle.orgwww.citationmachine.nethttp://owl.english.purdue.edu/owl/resource/560/01/ 304.6.3-07 SUBDOMAIN 304.6 – ORGANIZATIONAL BEHAVIOR SKILLS Competency 304.6.3: Working with Individuals & Groups – The graduate is knowledgeable about strategies for working with individuals and groups in an organization. Objective 304.6.3-07: Apply guidelines, tools, practices, and procedures to produce effective communication and positive interactions among members of the organization. Given: There are four key barriers to communication: process barriers, personal barriers, physical barriers, and semantic barriers. Task: Write an essay describing how you, as a manager, would overcome each of these four barriers. Describe the guidelines, tools, practices, or procedures that you would use to overcome each type of communication barrier (i.e., process, personal, physical, and semantic). Note: When using sources to support ideas and elements in a paper or project, the submission MUST include APA formatted in-text citations with a corresponding reference list for any direct quotes or paraphrasing. It is not necessary to list sources that were consulted if they have not been quoted or paraphrased in the text of the paper or project. Note: No more than a combined total of 30% of a submission can be directly quoted or closely paraphrased from sources, even if cited correctly. For tips on using APA style, please refer to the APA Handout web link included in the General Instructions section. www.apastyle.orgwww.citationmachine.nethttp://owl.english.purdue.edu/owl/resource/560/01/

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